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Purchase information

Acceptance of present sale conditions

1. The contract stipulated between the Allegretti Company and the customers must be retained concluded with the acceptance, even if partial, of the order from the Italian beauty care srl. The acceptance has been retained tacit, any variations will be communicated to the customer.
Making a purchase order, the customer declares to accept the following terms and conditions of sale and payment.

2. If the Customer is a consumer (viz. a natural person who purchases the goods for purposes that do not relate to his own professional activity), once concluded the on line purchase procedure, he has to print and to conserve the present sale conditions, already examinated and accepted during the process of purchase, to the aim to integrally satisfy the following condition: art. 3 and 4 of Dlgs n. 185/1999.

3. Any right of the Client to compensable damages or indemnification is excluded, including any and all liability expressed or implied in contract for direct or indirect damages to persons and/or things, caused by the lack of acceptance, including partial acceptance, of an order.

Purchase modality

4. The customer can purchase only the products available in Italian beauty care srl electronic catalogue during the forwarding of the order that can be consulted on line at the address http://www.allegretti.biz, as described in informative sheets. It is evident that the picture of the product in its information sheet can not be perfectly representative of its features, but could be different in color and dimensions and additional items represented in the picture.

5. Correct order reception is by Italian beauty care srl by an e-mail answer sent to to the e-mail address notified by the Customer. This confirmation message carries the Date and Hour the order was carried out and a Customer order number to use in all further communications with Italian beauty care srl. The message reiterates all the data input by the Customer, which must check the correctness of this data and promptly notify any corrections according to the procedures described in this document.

6. The Italian beauty care srl reserve the right to cancel any order deemed inappropriate without notice. In this circumstance, if the customer has already made the payment and the payment has been accredited, Italian beauty care srl will proceed immediately with the charge-off of the order amount.

Payment modality

7. In case of cash on delivery purchase, the payment will be executed by cash money or by bank draft. Cash on delivery payment have an additional surcharge of 6,50 € for money takings. The details of courier and shipment are illustrated in the website dedicated page. Nothing more, as indicate at the moment of the order, will be due by the customer.

8. Anticipated bank wire
In case of payment by anticipated bank wire, the order of the customer will be kept up to the effective accredit from the bank of the amount due to Italian beauty care srl current account. The credit must be received within 7 workdays from the date of acceptance of your order. The dispatch time of the order depends on the the speed with which your credit/debit card company processes the order (usually within 3 workdays).

9. Currency
All amounts will be expressed in Euro.

Modalities and delivery fees

10. For purchases from non European countries, possible customs clearance fees must be charged to the recipient. Contact the customs department of your country to check the importation fees.

11. For every order effected Italian beauty care srl issue invoice of the goods. The informations, that customer gives in moment of order, will attest for the emission of invoice. It’s impossible any variation on invoice after the issue of that.

12. Delivery fees minimum of 10,90€ and and they’re point out clearly in moment of order Payment will happen using the modality that customer chooses in the act of the order. Italian beauty care srl not have to do any other bill or further errand.

13. Italian beauty care srl has not no one responsibility in case of delay in the evasion of order or in the delivery of the ordinate goods.

14. Except specific indication from our customer service, the delivery has to be made by road. At the moment of delivery on the part of courier, customer have to control: that number of packets on delivery is the same that Is on invoice; that packaging is undivided, not faulty, not wet or, anyway, altered on fastener materials too ( scotch- tape). Possible damages or the failed correspondence of the numbers of packs or of the indications have to be immediately contested to the courier that delivers the goods, with the wording: "acceptance with reserve" on the appropriate accompaniment’s document. Once shipping documents are signed, the customer can’t pit any dispute about exterior characteristics of what delivered. Even with undivided packaging, goods have to be controlled by 7 days from delivery.

15. The order shall be automatically canceled in case of failure to collect goods stored in the carrier's warehouses within 5 working days because of the repeated impossibility of delivering to the address specified by the Customer when placing the order.

Right of recess

16. If the Customer is a consumer then in accordance with article 5 of Decree Law 185/1999 he is entitled to withdraw from the purchase contract for any reason whatsoever without the need to give explanations and without any penalty without prejudice to what is specified at following point 18.

17. The Customer, to exercise this right, must send to Italian beauty care srl a written notice of this intention within 10 working days of date of receipt of the goods. This notice must be sent by registered letter with return receipt addressed to:
Italian beauty care srl
Via tirso 26
00198 Roma RM Italia

or by telegram or fax again sent within the aforementioned term of 10 days and followed up by confirmation by registered letter with return receipt, sent absolutely within the following 48 hours. Once the above-mentioned withdrawal notice has been received the customer at his expense will provide to send the goods which must be received by Italian beauty care srl within 10 days of the date of authorization. The goods must be whole and returned in their original package, complete in all their parts (including packaging and documentation (if any), etc...), in obedience to the conditions of the point 18.

18. The right of withdrawal is in any case subject to the following conditions:
  • The right shall apply only for the entire purchased product;
  • The goods purchased must be whole and returned in their original package, complete in all their parts (including packaging and documentation - if any -, etc...); to avoid damages for the original packaging, we recommend if possible, to insert it in another box. In no case shall labels or adhesive tapes be applied directly onto the original product package;
  • Shipping charges for return of the goods are to be charged to the Customer;
  • Shipment, until certification that receipt by our warehouse has taken place, is under the entire responsibility of the Customer;
  • If the goods are damaged during transportation Italian beauty care srl shall notify the Customer thereof (within the 5th day of receipt of the goods at its own warehouses) so as to permit the Customer to promptly give notice to the courier he selected and obtain refund of the value of the goods (if insured). In this case the product will be made available to the Customer for return, simultaneously canceling the request for withdrawal. Italian beauty care srl in no way answers for damages or theft/loss of goods returned by uninsured shipments.
19. Except for any charges for restoring damages caused to the original packing, Italian beauty care srl shall refund the Customer the full amount that has already been paid, with the exclusion of shipping charges, within 14 days of return of the goods, doing so by Bank Transfer. In this latter case the Customer must promptly provide his bank data in order to obtain refund (ABI - CAB Codes - Current Account of the addressee of the invoice).

20. Right of withdrawal is totally canceled, due to lack of the prerequisite of the wholeness of the goods (packaging and/or its contents), in all those cases where Italian beauty care srl ascertains that:
  • the original internal packing and/or external packaging are missing;
  • the product is damaged for causes other than its transport.
When the right of withdrawal is canceled Italian beauty care srl shall return the purchased goods to the Customer, charging him for shipping charges.

Guarantees

21. Replacements in case of DOA (Dead On Arrival) are possible only if expected by the producer. Product replacement time depends on the policy of the producer.

22. If Italian beauty care srl can't proceed with the replacement of the product, will give back the whole amount.

23. If the Guarantee application provide for the restitution of the product, the product will be return by the customer with its original packaging, complete in all its parts (including packaging and documentation); to avoid damages for the original packaging, we recommend if possible, to insert it in another box. In no case shall labels or adhesive tapes be applied directly onto the original product package.

Probate

24. The seller declares that all the products of the catalogue and marketed are conform to European Union standards.

Privacy

25. In accordance with Article DL 196 30.06.03 the personal data provided by the Customer to Italian beauty care srl and necessary for the fulfillment of this agreement, will be used exclusively for this purpose and in accordance with the above mentioned regulation.
The owner of Data processing is Italian beauty care srl, Via tirso 26, 00198 Roma RM Italia.

Claims

26. All claims must be addressed to Italian beauty care srl.

Applicable law

27. The contract between the Customer and Italian beauty care srl is governed by Italian Law. Territorial jurisdiction, for settling civil and penal disputes arising from conclusion of this Contract, is that of the court of reference of his residence City if the Customer is a consumer. In all other cases the territorial of jurisdiction is the Court of Rome.